Your privacy matters to us. This policy explains exactly what personal data 92pr collects, how it is used, who it is shared with, and what rights you have as a player.
The core principles behind how 92pr protects your personal information
92pr collects only the personal data necessary to provide and secure your gaming experience — registration details, identity verification documents, transaction records, and device/session data. We do not collect data we have no legitimate purpose for holding.
All data transmitted between your device and 92pr is encrypted via industry-standard TLS/SSL protocols. Personal and financial records are stored on secured servers with restricted access controls. Payment data is processed through certified payment processors and is never stored in plaintext on 92pr's systems.
92pr does not sell your personal data. Data is shared only with third-party service providers necessary to operate the platform — such as payment processors (JazzCash, Easypaisa, HBL), identity verification services, and fraud prevention tools — or where legally required by applicable authorities.
You have the right to access, correct, and in certain circumstances request deletion of the personal data 92pr holds about you. You may also request a copy of your data in a portable format. Requests can be submitted via the Platform's live chat support or by email.
92pr uses essential cookies required for the Platform to function (session management, security tokens) and analytical cookies that help us understand how players use the site. No third-party advertising cookies are deployed on the Platform. You can manage cookie preferences through your browser settings.
92pr retains account and transaction data for the period required under its international gaming licence and applicable AML obligations — typically a minimum of five years following account closure. After the retention period, data is securely deleted or anonymised in accordance with our data management procedures.
Summary: This Privacy Policy ("Policy") describes how 92pr ("the Company," "we," "us," "our") collects, uses, stores, and shares personal data when you use the 92pr Platform accessible at 92pr.app ("the Platform"). By registering an account or using the Platform, you acknowledge that you have read and understood this Policy. This Policy is incorporated into and must be read alongside the 92pr Terms & Conditions.
1.1 92pr is an internationally licensed online casino and sports betting operator. In the course of providing its services to players — including players accessing the Platform from Pakistan — 92pr necessarily collects and processes certain personal data.
1.2 92pr is committed to protecting the privacy and personal data of its players. This Policy sets out, in clear terms, exactly what data we collect, why we collect it, how we use it, and how long we keep it. It also describes the rights you have over your personal data and how you can exercise those rights.
1.3 92pr's data processing activities are conducted in accordance with the data protection requirements of the jurisdiction under which it holds its international gaming licence. Players from Pakistan acknowledge that data processed by 92pr may be stored and processed outside Pakistan in accordance with section 11 of this Policy.
2.1 92pr collects personal data through the following channels: account registration, identity verification processes, financial transactions, gameplay activity, customer support interactions, and technical data generated by your use of the Platform.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, CNIC | Age verification, KYC compliance, AML obligations |
| Contact Data | Pakistani mobile number (03XX format), email address, city of residence | Account communication, OTP delivery, support |
| Financial Data | JazzCash/Easypaisa account references, bank account details (HBL, UBL, Meezan, etc.), transaction history | Deposit/withdrawal processing, AML monitoring, fraud prevention |
| Gaming Data | Bet history, game sessions, win/loss records, wagering activity | Responsible gaming monitoring, account management, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Communications Data | Live chat transcripts, email correspondence | Customer support, dispute resolution, quality assurance |
2.2 92pr does not collect sensitive personal data (such as health information, biometric data, or political opinions) except where expressly required for responsible gaming assessments or as mandated by applicable law.
3.1 92pr uses the personal data it collects for the following purposes:
4.1 92pr processes personal data on the following legal bases:
5.1 92pr does not sell, rent, or trade your personal data to third parties for commercial purposes. Personal data is shared only in the following circumstances:
5.2 All third parties with whom 92pr shares personal data are contractually obligated to process that data only for the specified purpose and to maintain appropriate security measures.
6.1 The 92pr Platform uses the following categories of cookies and tracking technologies:
Required for the Platform to function. These include session management cookies that keep you logged in during a gaming session, security tokens, and load-balancing cookies. These cannot be disabled without breaking core Platform functionality.
Used to collect anonymised information about how players navigate the Platform — such as pages visited, time spent, and features used. This data is used solely to improve the Platform. No personally identifiable information is included in analytical data sets.
You can manage or disable non-essential cookies through your browser's settings. Note that disabling certain cookies may affect the functionality of the 92pr Platform. 92pr does not deploy third-party advertising cookies or share cookie data with advertisers.
7.1 92pr retains personal data for the periods required to fulfil the purposes for which it was collected and to comply with applicable legal obligations:
7.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual.
8.1 92pr implements technical and organisational security measures appropriate to the risk of processing personal data, including:
8.2 Notwithstanding the above, no internet transmission or electronic storage system is completely secure. Players are encouraged to protect their own 92pr login credentials and to use strong, unique passwords. 92pr will never ask for your password via any communication channel.
9.1 Subject to applicable law and the terms of 92pr's gaming licence obligations, you have the following rights in respect of the personal data 92pr holds about you:
9.2 To exercise any of the above rights, contact 92pr's support team via the Platform's live chat or by email at [email protected] (plain text — not a clickable link). 92pr will respond to valid requests within 30 days.
10.1 The 92pr Platform is strictly intended for adults aged 18 years and above. 92pr does not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on the Platform, please contact 92pr support immediately via live chat so that the account can be investigated and closed.
10.2 Any account found to belong to a person under 18 will be closed immediately. Any balances associated with such an account will be handled in accordance with 92pr's minor protection and responsible gaming procedures.
11.1 92pr operates under an international gaming licence and may store and process player data on servers located outside Pakistan. By registering an account and using the Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions that may not offer the same level of data protection as Pakistan.
11.2 Where personal data is transferred internationally, 92pr takes steps to ensure that appropriate safeguards are in place — including contractual protections with third-party processors — to protect the security and integrity of transferred data.
12.1 92pr reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via the Platform or by email to your registered address, where reasonably practicable, prior to the changes taking effect.
12.2 The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the Platform following publication of a revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you should close your account and cease using the Platform.
13.1 For any questions, concerns, or requests relating to this Privacy Policy or the personal data 92pr holds about you, please contact our support team through the Platform's official 24/7 live chat function.
13.2 Email enquiries may be directed to [email protected] (plain text — not a clickable link), with the subject line "Privacy Enquiry" and your registered username included in the message. 92pr aims to respond within 2 business days.
Questions about how 92pr handles your data? Our support team is available 24/7 via live chat. To review your account security settings or responsible gaming tools, log in to your 92pr account. 18+ · Gamble responsibly.
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